Ochre is a shared-inbox helpdesk for B2B SaaS teams that have outgrown Gmail, Crisp, or Help Scout but don’t want Zendesk pricing. Bring your own OpenAI or Anthropic key, deflect tickets with AI at API cost, and manage email, chat, Slack Connect, and customer context in one inbox. Flat pricing. No AI resolution markups. Built for SaaS teams from $1K–$30K MRR.