Chris Messina

Literal - Multiplayer app analytics

What is a multiplayer app analytics tool, you might ask? Literal pulls together app screens, analytics and API calls, and live data into a multiplayer whiteboard so app teams can discuss literally the same thing — all at the same time!

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Elena Dyachkova
A product like Literal is a game changer for a scaling product analytics org! As others have mentioned, the way it works is really akin to magic as it is hard to fathom how things that are usually incredibly manual (mapping out UX flows from scratch and doing a telemetry audit) are done with one click of a button with impressive precision. It solves several important pain points beyond telemetry quality control - it helps maintain a very digestible and visual source of truth representation of taxonomy (both for self-serve analytics users and for developers working on new or updated telemetry), as well as a metrics-rich yet visual representation of the current user funnel that can be used cross-functionally. Truly a game changer!
Chi-Kai Chien
@elena_dyachkova Thanks for your feedback! High praise coming from someone who's managed such a large product analytics team.
Alex Bird
@elena_dyachkova Thank you!
Brandon Wang
Backend teams that have to support a plethora of clients but may not know each client intimately. At Peloton, we had to support 6+ clients so it was just impossible to know every screen in ever client. Member support would create tickets, they'd get sent to us but without context in how all of those APIs were used, sometimes it's a game of whack a mole. Literal would have been super helpful in figuring out how our APIs were used and how our customers interacted with the various apps. Also, I think for onboarding, especially for remote teams where you can't ship a thousand devices, Literal would have been super useful for providing the much needed context for understanding what customers go through.
Chi-Kai Chien
@brandonjwang Interesting use case. It's always hard to keep devs in touch with what the actual user experience is, which is somewhat paradoxical.
Alex Bird
@brandonjwang Thanks for the comment, Brandon!
Dhaval Shah
Congrats on launching! Just tried the demo on https://www.literal.ai/examples/... and was blown away by the product performance. A super valuable tool to understand analytics events. Looking forward to future updates. Great work @chikai and rest of the team.
Chi-Kai Chien
@dh4vals Thanks for your support! The no signup needed demo is https://www.literal.ai/ph.
Alex Bird
@chikai @dh4vals Thank you!
Phillip Smith
Binay Singh
This is cool!! Congratulations on the launch!!
Chi-Kai Chien
@binay_singh2 Thanks for your support! It's been a super fun product to build!
Phillip Smith
@binay_singh2 Thank you!
JJ Aguhob
Congrats, Chi-Kai! The product looks incredible 🥳🥳🥳
Chi-Kai Chien
@jj_aguhob Thanks JJ! Appreciate your support 🙏🏼
Rajeev Tipnis
Wow, looks like a super useful tool! Congrats on the launch CK!
Chi-Kai Chien
@rajeev_tipnis Thanks for your support!
Kaivalya Gandhi
Literally a game changer! Would have loved to use it when I was building a zero to one product out of college (pun intended!) - but better late than never 🙏
Ryan Nhieu
@kaivalyagandhi Thanks for the support! We hope we can find those zero to one product makers.. or they find us! We want to help!
Chi-Kai Chien
@kaivalyagandhi Appreciate your support and insight.
Phillip Smith
@kaivalyagandhi Thank you! We aim to make app development easier.
Aaron Lu
Congrats on the launch! I used an early version of Literal and was a huge fan!
Ryan Nhieu
@aaron_lu1 Thanks for the support! We've added a ton of features since then!
Chi-Kai Chien
@aaron_lu1 Thanks for your early feedback!
Michael Adams
Congratulations on all your hard work!!! Well done. :-)
Ryan Nhieu
@madamsmcse Thank you, we appreciate the support!
Chi-Kai Chien
@madamsmcse Thanks for your support!
Charlie Lai
Super excited, congrats to the team! Compelling set of features, love the live analytics. Awesome work!
Chi-Kai Chien
@charlielai thanks for the kudos!