Retention Playbook - The A - Z guide on customer retention 📚

Retention is the key building a sustainable business yet companies focus so much more of their time on acquisition and top of the funnel. Part of the reason is that solving retention is very hard and a bit of a black box.

The Retention Playbook is split into 6 chapters and covers everything you need to know about customer & user retention.

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Amazing content once again 🙏
Wow! Great to see this go live :) Congratulations
Hi, The Linktexting team are delighted to have this playbook live on PH today. We all put a lot of work into this playbook and hope you guys get some value out of it. It covers everything from retention metrics to retention hacks with insights from publishers, communities, and product companies. Enjoy :)
Can this be available for PDF download - Sorry if it's available and I'm just not finding it.
We're still working on adding it to the site but you can grab it here:
Amazing. I can tell a lot of time went into creating this. Nice job. Question: how did you build this? Is it a custom site? I guess the bigger question I'm asking is this: Is this the future of ebooks? Seems more mobile friendly and navigable than a PDF...
Thanks! We spent 6 months researching, writing and designing the ebook. We've got a PDF version but I believe this is where the future is going. I don't PDFs will go away though as people will always want something they can read offline
Oh man! This is some killer content! Excellent work once again, Sujan.
Very useful content !
This is like the holy grail for customer retention. Amazing value here and team!