Solo founder from Puerto Rico, building the support tool I always wished existed

Hey everyone — Eric here, solo founder building airys. Software engineer turned founder, based in Puerto Rico.

I spent years building products for other people and kept running into the same thing: SaaS support is broken. Founders are personally answering the same questions over and over, paying a fortune for tools, and still dropping the ball when it matters.

So I built airys — an AI support agent that learns from every conversation your team resolves. It handles the repetitive questions automatically, asks your team via private notes when it can't, and gets smarter every week without anyone retraining it.

It's been a humbling first month. No big breaks, just building and shipping and figuring out distribution the hard way. Happy to be here and looking forward to connecting with other builders going through the same thing.

→ airys.ai