I kept watching SaaS founders answer the same support questions over and over, so I built something about it
"How do I reset my password." "Why isn't my integration syncing." "Where do I find my API key."
Same questions, different users, every single day. I watched founders burn hours on this and thought this is the most solvable problem in SaaS.
I built airys. AI support agent that answers from your own docs, asks for guidance via private notes, and learns from every conversation your team resolves. The 500th user gets a meaningfully better experience than the 1st because the AI learned from everything in between.
Hey everyone Eric here, solo founder building airys. Software engineer turned founder, based in Puerto Rico.
I spent years building products for other people and kept running into the same thing: SaaS support is broken. Founders are personally answering the same questions over and over, paying a fortune for tools, and still dropping the ball when it matters.
So I built airys an AI support agent that learns from every conversation your team resolves. It handles the repetitive questions automatically, asks your team via private notes when it can't, and gets smarter every week without anyone retraining it.
It's been a humbling first month. No big breaks, just building and shipping and figuring out distribution the hard way. Happy to be here and looking forward to connecting with other builders going through the same thing.
