Mikhail, from Casecraft

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Hi Product Hunt, I'm Mikhail - a London litigation solicitor who ended up building software

I'm a practising litigation solicitor in London. Most of my working day is court deadlines, letters before action and arguments about costs. It isn't glamorous, but it shows you where the real pain is.

The pain I kept seeing was businesses giving up on money they were owed. Chasing a £4,000 invoice through the courts makes no sense at lawyer rates, so most people write it off. My co-founders and I built the tool I wanted to hand those clients. It's called CaseCraft

My view, for what it's worth, is that drafting is the easy part of legal work to automate. The hard part is judgement and commercial sense: knowing which claim is worth bringing and when to settle. Software should take the paperwork so people can spend their time on that.

Outside work I play tennis four or five hours a week, which mostly teaches me humility. I also get around London on a forest bike, which takes care of the rest.

I'm here to learn from people who've launched before, especially anyone building for lawyers or finance teams. If you're working on legal tech, fintech or B2B automation, say hello. I'm happy to swap notes or answer questions about getting paid in England and Wales.

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Hi and welcome to Product Hunt with such a cool project!

Could you tell us: what are the top 3 most common types of customer inquiries that CaseCraft helps to handle?