Intake - Scale customer support without adding more load to your team

Hi everyone! 👋 Intake was born from a problem I kept running into while building previous startups. As your company grows, so do your customers' expectations. They deserve fast, accurate, high-quality support, and that's exactly what you want to give them. But there's a catch. Support gradually becomes one of the biggest bottlenecks in the business. More customers mean more conversations, more context switching, more hiring, and less time focused on building the product and growing the company. I started asking myself a simple question: What if customer support could scale without scaling the team at the same pace? That question became Intake. We built from the ground up for software companies, with AI at its core. It understands your business, your documentation, your customers, and your existing tools to resolve conversations autonomously when it can, and empowers your team when human expertise is needed. We believe the future of customer support isn't just AI-assisted—it's AI-native. This is just the beginning, and I'd genuinely love to hear your thoughts. If you have any questions, feedback, or ideas, I'll be here throughout the day. Thanks for checking out Intake! 🚀