Danish here from the team behind ICTDesk. We are incredibly thrilled to officially open up our platform to you all today!
For years, our team has been building open-source communications and telecom infrastructure. Over and over, we watched businesses get stuck with the same frustration when it came to live support: they were forced into paying massive, compounding per-agent fees to legacy help desks (like Zendesk) just to keep a simple live chat widget running on their sites.
We built ICTDesk to break that cycle. It is a powerful, WebSockets-backed live support platform engineered for complete data ownership, multi-tenancy, and radical cost efficiency.
AI-powered live chat with real-time visitor intelligence, autonomous bot, team inbox, and mobile apps — all in one platform built for businesses of every size.
