Hectoware Technologies
AI that never sleeps
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Sulav Bharadwaj

Hectoware Technologies - AI that never sleeps

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Hectoware is Nepal's AI Agent company. Deploy Sarathi Agent—your intelligent customer support AI Agent on your website and Facebook Page. AI customer service automation for businesses—24/7, scalable, with real NLP. We also build custom software on demand. Inspired by the Bhagavad Gita, Sarathi Agent guides your business like a trusted charioteer.

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Sulav Bharadwaj
Maker
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I’m the founder of Hectoware, and I’m excited to introduce Sarathi Agent today. We built Sarathi Agent after seeing how many businesses struggle to keep up with customer questions across their website and social media. Small teams often face the same problems: slow response times, repetitive questions, and missed messages when no one is online. We wanted to solve this by building an AI customer support agent that can understand real customer questions and respond instantly — 24/7. Sarathi Agent can be deployed on a website with a simple widget and can also automate responses on Facebook Messenger. Instead of rule-based bots that rely on keywords, the system uses natural language understanding and can be trained on a company’s own knowledge base, FAQs, and documentation. Our goal with Hectoware is simple: help businesses deliver fast, reliable customer support without needing to scale their support teams. We’d love your feedback, ideas, and questions from the Product Hunt community. Your input will help us improve the product even further. Thanks for checking out Sarathi Agent!