John Koo

We might not like AI generating our comments, but what's your thought about AI generated email?

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The recent discussion about AI-generated comments by @kylefrost was really interesting. Some people are concerned that bots will take over online communities and there won't be enough authentic human interaction but instead auto-generated empty conversations between AI and bots. AI technology is impacting a lot of areas, such as creating images, blog posts, webpages, copywriting, and etc. Several features have been very well received and are widely accepted. What are your thoughts on auto-generated emails? Would you say AI can improve the efficiency and value of email communication?
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Jocelyn To
If AI acts as an assistant to craft and polish the email, it's great to improve productivity and quality. But if it's for auto-reply, NO. Keeping human in the loop is vital for me.
Denis Anisimov
If we are talking about a human-in-the-loop emails, like AI helping a person craft and reply to emails, then I think it's all fine and just makes the email more pleasant to use. If we are talking about the automated mailing, then the first few movers will sow the benefits, but as the tech becomes mainstream it will be just noise. The human on the other end will adapt to pay even less attention, and the bots on the other end will become even better at marking things as spam or unimportant.
Jocelyn To
@dbanisimov Agreed!
Charlotte Chiang
@dbanisimov Good point! I hadn't considered the use case for automated (mass) e-mails - haven't yet gotten around to trying any of the tools in the space. Yep, AI for marketing instruments generally will make it more challenging to cut through the noise. Something good to chew on as these tools proliferate.
Ashrey Ignise R
I definitely belive in the increased efficiency that AI can provide in communities and emails, but there will undoubtedly people that abuse its power and replace their entire self with the bot - which will make evaluating genuine connections much harder. However, I think people too will adapt and be able to tell the difference between a conversation with a unique individual and that with an AI. (but maybe not?)
Sandra Djajic
@aignise Very well said :)
Fidel Avendano
I believe that AI-generated emails have the potential to be valuable, particularly for those who may struggle with writing or are short on time. It seems like a useful way to save time and improve communication efficiency.
Mirena Vasileva
As long as my email doesn't sound robotic and it saves me time writing it when I only need to feed it a couple of prompts - I am down!
Hossein Yazdi
In my opinion, in both cases, there is no issue in using Ai-generated replies as long as the person who is using checks and evaluates the output so as to match his own thoughts, expressions, and in general his own desired reply.
Kim HM
AI tools are a double-edged sword. My boss thinks that everyone's work efficiency should improve from now on, and AI has indeed helped me a lot. However, what comes with it is twice the workload...
John Koo
@kim_meng Quite interesting. What's the reason your workload went up when you used AI?
Kim HM
@imjohnkoo My boss thinks that with the use of AI tools, productivity has increased and everyone has more free time, so one person can do the work of multiple people...
J T
we launched an email reply generator tool HarvyAI yesterday. You can check it out. https://www.producthunt.com/post...
Charlotte Chiang
For me, AI in (work) e-mails are a lifesaver. Compared with comments in a community, e-mails are generally transactional in nature, so there is a cost to errors in communication. If I mess something up, whether grammar, dates, attachments or whatnot - it increases the cost of the transaction. I should try to minimise this cost to increase what I can get done in a day; AI (starting with Gmail back in the day) has helped me enormously.
Mehdi Rifai
Every great innovation available to the public will lead to its drifts and new technologies to police them will emerge. @jus10mcgill just launched an AI detector recently on PH is just an example of that. What is sure though is that we are right on that grey area where the use AI is not controlled and some people will make huge advantage of it. Using AI on communities indeed defies the purpose of communities that are based on human interactions. But regarding email, if we are talking about sales emails, we already use email automation to send generic emails and some of the things you get on your inbox are just horrendous. Adding some AI won't hurt I think. Copy.ai is doing a fine job in that regards btw.
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