How do you handle pricing pivots without alienating early users?

by•

We started with cheap plans thinking low prices would lower acquisition friction. Instead, it attracted low-commitment users who demanded heavy support and churned fast.

We need to raise our price floor to survive, but moving away from our initial tiers feels risky.

For those who have repriced mid-flight: how did you migrate early supporters without destroying trust?

3 views

Add a comment

Replies

Be the first to reply

Have a question or a thought to share? Add a comment above to start the conversation.