How do you completely rethink onboarding when users drop off before experiencing the core value?
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We kept building advanced dashboards because we thought power users wanted more depth. Turns out, new signups were getting lost in the setup process before they even hit their first 'aha' moment.
The realization hurt: nobody cares about our fancy analytics if they spend twenty minutes just trying to figure out where to click first.
For founders who have simplified their initial flow: what metrics did you use to measure whether your new onboarding actually reduced friction?
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I'd track the share of new signups who reach a dashboard with their own data within a day. Split out people who never connect a source from those who connect one but never see a useful chart. Those are two different places to fix.