About
Global Response Operations Specialist at Meta🇸🇬, where I work at the intersection of AI, operations, risk, and automation across Facebook, Instagram, and Threads. My work focus on building scalable operational systems, including AI-enabled workflows, fraud and risk detection, enforcement strategy, process automation, and cross-functional initiatives. I’m particularly interested in how AI can transform complex operations — from fraud, financial crime, and safety in the digital space to broader enterprise workflows. I enjoy turning manual or fragmented processes into scalable systems that improve decision-making, operational effectiveness, and user protection.
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