Do you still read customer reviews yourself when AI can summarize them?

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I've noticed that when I let AI summarize a bunch of customer reviews I get the main points quickly but I sometimes miss the small details that explain why people actually felt that way. When I read a few reviews myself first and then use AI to group the common patterns the insights feel much more useful. I also catch weird edge cases that a summary might leave out. Do you usually trust the AI summary on its own or do you still read some of the original reviews before making a decision?

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If you completely outsource your reviews to AI, it is so easy to lose touch with the actual voice of your customers.