Do you send email alerts when launching a new feature?
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Silence from users is honestly worse than complaints. When people complain at least you know they care enough to say something.
But when a feature sits there with zero usage it's super hard to tell if it's useless or if it's just completely hidden in the UI.
We started sending a quick release email whenever we ship something new, and usage jumped instantly.
Do you usually announce updates inside the app or do you rely on users just stumbling across them?
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