Am I missing something with how Product Hunt profiles and launches are being processed?

A few things have me a little confused lately. My profile still hasn’t been verified ( completed all recommended steps ), even though I’ve noticed much newer and almost-empty profiles getting verified. Comments from users also aren’t appearing on my launch, and my profile shows only one review even though I’ve written several that are live on the products themselves.

I’ve reached out to support as well, but responses have been pretty limited so far.

Not trying to complain, I’m genuinely wondering if there’s a requirement or account setting I might have overlooked.

Has anyone run into something similar, or know how these things are usually handled?