FrontCrew AI gives service businesses an AI front office, starting with an HVAC-first Reception Agent. Avery answers approved inbound calls, qualifies leads, checks service areas, applies safety-sensitive routing, and books appointments on a connected calendar. The live workflow can send consented confirmations and one eligible missed-call recovery text. Maya (Sales) and Leo (Follow-up) are controlled pilot roles, with dental, legal, and home-services expansion planned.