Why are landlords still paying property managers 10% to forward emails?

For decades, property managers have charged landlords 8% to 12% of their gross rental income every month. When you actually break down where that money goes, it rarely buys proactive care or real peace of mind. Most of the time, landlords are paying hundreds or thousands of dollars a year for someone to forward a tenant maintenance text, look up a local plumber on a search engine, and slap a surcharge on the repair invoice.

With modern automated rent tracking, real-time multi-currency conversion, instant local trade professional discovery, and automated intelligence for lease evaluations, the traditional property management model feels completely obsolete.

I’m curious to hear from the Product Hunt community, especially anyone who owns or rents real estate: Have you ever used a property manager, and was the 10% fee actually worth it to you? Or have you found better ways to manage your rentals and keep your margins intact?