folk 3.0 - The CRM for companies who care about people

Hey folks, Simo here, the founder of folk. With AI has come a storm of advanced automations. This is impacting every industry now including some of the most human aspects of our lives: our relationships. Who here hasn’t been on the receiving end of a mass outbound email, an irrelevant cold call, or a bot-scripted reply? Do we still really expect these to work? When everyone can use ChatGPT to generate another email or post, how do we expect to stand-out? A year ago, we released folk 2.0 as the Intelligent CRM. We explored how AI could help us build a better CRM and help you close more deals. But the further we dug, the clearer it got. AI is just a tool, not a solution. And our customers needed a way to use technology to bring them closer to the right people at the right time, not to wedge them apart with robot repeats. We’re designing folk to help you build genuine connections. That’s the way to land high-value deals and drive new business. So hear me out: 1. We want to help our customers better know their connections and it starts with data. What are your last interactions? Who from your team knows them best? What other data can we get about them with enrichment? 2. We want to help our customers nurture their prospects with the power of social selling. So we built ways to leverage Conversation Templates on LinkedIn and Gmail, to export commenters from LinkedIn posts and be able to outreach to them, and to track leads’ social media activity, and more. 3. We want to help our customers keep their outreach personal and perfectly-timed, so we built sequences, message analytics, and AI icebreakers. 4. We want to turn genuine connections into fruitful deals they can close as a team, so we introduced custom objects (e.g. deals) and a central notification inbox for working as a team on folk. We believe these changes will help you thrive in an AI world by building more meaningful relationships. Are we anti-AI? Not exactly. Do we build products that are people-first? Definitely.

Awesome product ! I only use 22% of the features but it's already amazing, helps me manage my leads easily and take advantage of Linkedin to the fullest

Deals are made between people, not organizations! Thank you, folk, for making it easier!

Awesome work team folk!! It's amazing to see how much progress you've made so far towards the vision of building the next Salesforce The AI integrations are super neat.

I really like Folk. Never used a CRM in my life before until I found Folk - now I use it for all my business contacts and it keeps growing! Great product

Folk is our Go-To CRM! They have done an amazing job simplifying the UX, meaning it's genuinely useful off-the-shelf. Compared to the big names incumbents, it's night and day. Congrats @simolemhandez and team!

folk is awesome - i can't remember last time i opened a google sheet

I am not a regular commenter at PH, but seeing Folk here, cannot leave without attention. Being a CEO of a startup I was trying quite a few ways how to organize my contacts (business leads, investors, partners etc) and it was always a struggle -- traditional CRM would be rather single channel oriented, or too expensive, while things like G Sheets or AirTable are not flexible enough. Until I met Folk accidentally –I know you guys are on early stage but this product already solves a lot of things for me: - Having multiple groups so I can work with different type of people - Browser extensions so I can directly paste people from social media (LI & X are must for me) - Notes for each person, reminders – super helpful - Enrich tool – superb The only bit I am waiting would be iOS app and ability to export a contact directly from iOS LI or X apps. Might be useful, how I found your product was public URL with a list of prospects (was shared in one of communities). Please keep going!

Feels good to be contributing to a future that's still got heart—and humans—at the center of it. Especially in the B2B sphere. 🤝

Love folk! Cannot wait to dive into v03. Thanks, team & good luck today!