What’s stopping you from adopting AI for customer support?

We’d love to hear from founders, marketers, and businesses using WhatsApp as a serious customer-engagement channel.

What’s the biggest challenge today?

• Managing multiple WhatsApp numbers and teams

• Creating and getting templates approved

• Running large-scale campaigns

• Managing product catalogs and inventory

• Tracking conversations, leads, and campaign performance

• Integrating WhatsApp with existing CRM/business workflows

We’re building Engage by Infynax Labs around these challenges, and we’d genuinely value feedback from the community.

What’s the one WhatsApp marketing or engagement problem you wish someone would solve better?