DeskNova - The all‑in‑one helpdesk & ITSM for growing teams

Growing teams are caught in a trap: to handle support tickets, internal IT, and company hardware, you either buy three different tools — or pay enterprise prices to unlock basics. DeskNova changes that. One uncluttered tool that unifies customer support, IT asset & vendor management, and employee onboarding. No hidden tiers. No feature paywalls. 🎫 One inbox for everything — email, live chat, and a branded self‑service portal all become organized, trackable tickets with SLAs and CSAT. 🖥️ Native asset & vendor tracking — hardware and software register built into your helpdesk. Warranties, renewal alerts, printable QR labels, vendor contracts with escalation contacts. ✅ Multi‑level approvals — manager sign‑off for purchases or deployments, with a full audit trail. 🔁 Onboarding & offboarding journeys — assign tasks, reclaim hardware, manage the employee lifecycle. ✨ AI that suggests — you decide. DeskNova's AI answers customers from your published help articles, summarizes tickets, drafts replies with citations, and turns solved tickets into new articles. It's grounded strictly in your knowledge base so it never makes things up — and a human always reviews and sends. AI is included: no credits, no add‑ons, no metering. 🔒 Security‑first — multi‑tenant isolation, SSO (Microsoft Entra & Google), 2FA, encrypted secrets. Independent security audit passed. Stop overpaying for bloated legacy helpdesks. Run a tighter ship with DeskNova. 🚀 Free during beta — try it at desknova.in