Conduit automates guest conversations and the work behind it.
Conduit agents reply across email, WhatsApp, OTAs and social, voice calls. Agents dispatch subagents to act inside your PMS and tech stack: dispatching cleaners, updating calendars, closing the loop.
Agents learn from every interaction, and you can inspect every step. 140+ languages, SOC 2 Type II.
50M+ conversations and $3B+ in reservation value for 300+ brands including Marriott, Hilton, Nobu and Fairmont.
Conduit is the platform for building, training, and iterating on conversational AI agents. It unifies business communication in a single inbox where agents not only respond but continually improve. Agents operate across calls, email, SMS, and chat.