Launching tomorrow: how do you catch churn before the cancellation email?

by

Hey everyone!

ChurnGuard goes live here tomorrow (Aug 19, 12:01am PT) and I wanted to start a conversation before the chaos begins.

I built it because of a pattern I kept seeing with SaaS founders: they'd find out about churn from the cancellation email or the failed Stripe payment weeks after the customer had mentally checked out. By then, the only tool left is a desperate discount.

ChurnGuard takes the other side of that trade: connect Stripe (read-only), and every customer gets a live churn-risk score, so you can act while there's still something to save. Failed-payment recovery, SMS alerts, and AI-personalized retention emails are built in flat pricing, no percentage of your revenue.

Genuinely curious how you all handle this today: do you watch churn signals proactively, or do you find out when it's already too late? And if you've tried tools like Baremetrics or Churnkey, what did they miss for you?

Tomorrow I'll be here all day answering everything. Feedback (brutal included) very welcome 🙏

Naj

8 views

Add a comment

Replies

Be the first to comment