Most AI chat tools either answer badly or hand off a ticket and vanish. ChatBeacon AIX does both halves. Aria answers from your own docs and pricing, resolves 87% of chats, and escalates with full context when it can't. Agents then cobrowse the customer's screen, sensitive fields auto-masked, or jump to video with no installs. PictureData turns product discovery into conversation for Shopify stores. Flat per-seat pricing, no per-resolution fees. Cloud, dedicated, or on-prem. 14-day trial.
ChatBeacon 2.0 brought live chat to teams that wanted control of their own data, with the choice to host on our servers or yours. Plans and features have changed considerably since this 2016 launch. The product is now ChatBeacon AIX, with an AI agent that resolves most chats, cobrowsing with automatic field masking, and visual product discovery for Shopify. Current lineup and pricing at chatbeacon.ai.
