Eric Weber

Eric Weber

ChatBeacon AIX 2026ChatBeacon AIX 2026
CEO, ChatBeacon.ai
#64866579 followers1 following
☀️ 2 day streak
>10,000All time
219 KP

About

Eric Weber is the founder and CEO of ChatBeacon.ai. He started the company after seeing first hand how difficult it was for businesses to offer fast, personal support without drowning their teams in work. What began as a simple live chat tool grew into a full customer engagement platform used by Fortune 500 companies and financial institutions. Eric continues to lead the vision behind ChatBeacon AIX and PictureData, building technology that helps businesses communicate clearly, automate with confidence, and support customers at scale.

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Maker History

Forums

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1mo ago

ChatBeacon AIX - AI support that resolves 87% of chats

Most AI chat tools either answer badly or hand off a ticket and vanish. ChatBeacon AIX does both halves. Aria answers from your own docs and pricing, resolves 87% of chats, and escalates with full context when it can't. Agents then cobrowse the customer's screen, sensitive fields auto-masked, or jump to video with no installs. PictureData turns product discovery into conversation for Shopify stores. Flat per-seat pricing, no per-resolution fees. Cloud, dedicated, or on-prem. 14-day trial.
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10yr ago

ChatBeacon 2.0 Live Chat - Kick ass live chat for kick ass websites like yours.

ChatBeacon 2.0 brought live chat to teams that wanted control of their own data, with the choice to host on our servers or yours. Plans and features have changed considerably since this 2016 launch. The product is now ChatBeacon AIX, with an AI agent that resolves most chats, cobrowsing with automatic field masking, and visual product discovery for Shopify. Current lineup and pricing at chatbeacon.ai.

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