Eric Weber

Eric Weber

CEO, ChatBeacon.ai

About

Eric Weber is the founder and CEO of ChatBeacon.ai. He started the company after seeing first hand how difficult it was for businesses to offer fast, personal support without drowning their teams in work. What began as a simple live chat tool grew into a full customer engagement platform used by Fortune 500 companies and financial institutions. Eric continues to lead the vision behind ChatBeacon AIX and PictureData, building technology that helps businesses communicate clearly, automate with confidence, and support customers at scale.

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Maker History

  • ChatBeacon AIX 2026
    ChatBeacon AIX 2026AI support that resolves 87% of chats, humans get the rest
    Sep 2016
  • 🎉
    Joined Product HuntSeptember 1st, 2016

Forums

10yr ago

ChatBeacon 2.0 Live Chat - Kick ass live chat for kick ass websites like yours.

ChatBeacon 2.0 brought live chat to teams that wanted control of their own data, with the choice to host on our servers or yours. Plans and features have changed considerably since this 2016 launch. The product is now ChatBeacon AIX, with an AI agent that resolves most chats, cobrowsing with automatic field masking, and visual product discovery for Shopify. Current lineup and pricing at chatbeacon.ai.

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