Natalia Kalife

Live AI Agent - Zero-hallucination AI support agents grounded in your data.

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Live AI Agent is an embeddable AI customer support agent that answers customer questions instantly, grounded in your knowledge base, in the visitor's language, and hands off to a human in one click when needed.

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Natalia Kalife
Hunter
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Hey Product Hunt 👋 We built Live AI Agent because customer support has always been a brutal math problem. Tickets pile up. Answers live in a knowledge base most customers never find. Non-English visitors get a second-class experience. And the all-in cost of a live-agent contact runs into the high single to low double digits per interaction. The meter doesn't stop on weekends, holidays, or at 3 a.m., exactly when human staffing is most expensive or unavailable. Most teams handle this by hiring more agents, stitching together more chatbot tools, or letting after-hours queues pile up until Monday morning. None of those scale gracefully. Live AI Agent is a different solution: an embeddable AI agent that answers customer questions instantly, grounded in your own knowledge base, in the visitor's language, and hands off to a human in one click when needed. One script tag, one widget, three modes (chat, voice, video avatar) on the same deployment. A few things that set it apart from a generic chatbot: • Grounded answers with cited sources: every response is built from your approved KB. When the agent doesn't know, it says so and offers a human. No hallucinations. • Automatic multilingual response: detects the visitor's language and replies in kind across dozens of languages. No separate bot per region. • One-click human handoff: full transcript and context pass to your existing live-agent tool. Humans start informed, not from zero. • Lifelike video avatar mode: for high-consideration moments where a face matters more than a chat bubble. Real-time chroma-key compositing. • Done-for-you: Caspio ingests your knowledge, tunes the persona, configures escalation and dashboards, and deploys the widget. Your team goes live without spinning up a project on their side. Customer support is the anchor use case, but the same engine runs sales assistant, employee onboarding, internal help desk, interactive product demos, and training. Would love feedback from anyone running a support operation today, what's the hardest part to automate without losing the customer experience?