How to turn tension into teamwork?

Every workplace has its share of personality clashes, missed deadlines, and unspoken frustrations.

But here’s the truth: most “difficult employees” aren’t the real problem, it’s unmanaged expectations, unclear roles and lack of visibility.

We’ve seen this firsthand across teams using actiPLANS. With better structure, communication, and clarity, tension often turns into collaboration.

Here’s how we approach it:

• Understand the root cause

• Track the right signals

• Attendance patterns

• Overtime risk

• Underutilized resources

• Uneven workloads

What’s been your biggest challenge in managing team behavior? Let’s share some wins (and mistakes!)