Zendesk's big week

Zendesk is having a big week.

On Tuesday, the company launched a new sales automation tool, called Sell, as well as a custom app development tool called Sunshine. ☀️

The significance of the launch

Largely known as a major player in customer service software, Zendesk acquired sales force automation startup Base in September to expand into CRM.

Now, Sell's launch marks the first step in Zendesk's plan to introduce technology for sales among its suite of products. 🤝

The details

🙌 Sell aims to enhance productivity, processes and pipeline visibility for sales teams.
💸 The tool will cost $19 per user per month.
👀 It also comes with features like drag-and-drop dashboards and over 30 out-of-the-box reports

Understand customer data wherever it lives

Sunshine, Zendesk's development platform that also launched this week, will be available for free as part of the company's enterprise tier.

Sunshine is built entirely on AWS and has a ton of features, including:

👁 A single view of customers from across applications
🕐 An events tool that lets companies create a timeline of customer activity
💭 A “Custom Objects” feature lets users store random customer information

Explore more Zendesk

Zendesk Explore is an analytics product for businesses to measure and understand the customer experience.

With Zendesk Explore, you get instant access to the customer analytics that matter—and the deeper understanding of your customers and business that comes with it. 📈

Today’s Daily Digest was crafted by Product Hunt and sponsored by our friends at Zendesk.

Check out Sell

Grow your app with Setapp: revenue, users, & AI

You shipped the app. Now comes the part nobody warns you about.

Billing across dozens of countries. Licensing agreements. Tax compliance. Customer support for users you haven't met yet. And if your app does anything with AI, add provider management and infrastructure costs to the pile. None of that is why you started building — but all of it is now your problem.

Setapp is trying to take it off your plate.

You probably know Setapp as the subscription marketplace — one monthly price, hundreds of Mac apps. On May 21st, they turned toward developers. The pitch is simple: list your app, reach users who are already looking, and let Setapp handle the business layer.