... just hard rules, there s some adaptive behavior in how it evaluates. And yeah, if needed, user can always jump in and change the status manually. Comment from vishal(@vishal7017): @The space is crowded - Respond , ManyChat, Wati, Gallabox all do unified inbox. But most of them are built for support teams, not sales. What stands out here is the lead qualification angle. Most tools just reply, they don't qualify and hand off hot buyers automatically. That's actually ...

... harwage, where quick replies can drive more conversions. For us, using a WhatsApp chatbot helped automate FAQs, capture leads during off-hours, and even guide customers toward specific product categories like our tunic dress collection. We tested platforms like WATI and Zoko WATI