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•6mo ago
Which support tools (and flows) your company is currently using?
... still the industry standard, but rather expensive and requires both Linear plan upgrade + Intercom subscription. Linear Asks - Native integration, straightforward flow. But not sure if I really want to have the operations team in Linear. Might become messy quickly. @Productlane - Very promising set of features. But it seems to be more oriented toward feature requests collection rather than support. How do your development and operations teams collaborate on support? If you have any experience with those tools or have other ...

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