... customer support AI can handle a lot of the repetitive stuff. Analytics - Get real-time insights to tweak your strategy on the fly. Must-Have AI Features Focus on these key AI capabilities: Predictive Analytics: Planning your launch with foresight. Customer Segmentation: Targeting the right groups. Content Personalization: Making users feel special. Chatbots: Offering 24/7 support. Sentiment Analysis: Monitoring social media vibes. Keep that Human Touch Balance AI with genuine human interactions: Human Oversight: Review AI s work. Authentic Engagement ... ... improve AI. Check these metrics: Engagement Rates: Are people interacting more? Conversion Rates: Is AI driving sales? Customer Satisfaction: Are users happy? ROI: Is AI worth the investment? Reality Check: Ofcourse, AI isn t a magic bullet: Cost vs