... everyone, I m Andy Salvo, cofounder of Crest Systems. My cofounder Jameson is 20. He goes to NC State. I go to Penn State. We both study business. We re building CSflow , an AI phone agent for trades and home-service businesses. It answers calls 24/7, qualifies the caller, books appointments, sends confirmations, and returns the recording, transcript, and a clear record of everything it did. The idea came from a simple problem: when a contractor misses a call, that ...

... average product), renewals (the budget holder renews on what they remember, and they were never in the product), and expansion (an expansion dollar cost $0.20 to a new-customer dollar's $1.13 in the Pacific Crest survey, but only if the customer knows the upgrade exists). Full post: https://blog.heynews.co/saas-cus... If your company ships weekly and announces almost nothing, run the ratio and tell me what you got. Happy to talk through what a first issue looks like ...

... into our tagline, hero copy, and comment replies. Result: higher click-through and fewer So what does it do? questions. Lesson: borrow the language users naturally use to describe you, then A/B-test it everywhere while the wave is still cresting. High-density takeaways Read Leo s playbook ( Lenny Rachitsky x Leo Bosuener ) Warm the audience a week out and co-create copy with early users. We tested taglines and feature order inside our Slack, then shipped (Narrative > feature dump ...