... people or five hundred?" Big teams have community managers who filter this. Small teams don't, so the dev who checks Discord at 9 am is reacting to it by 10 am. Wrote up the full breakdown on our blog: chatter.plus/blog/feedback-witch-hunts Curious if anyone else has dealt with this. What's your process for not letting one complaint hijack your priorities ...

... answer them in order since the next question builds upon the previous one. To make it easier (and keep ourselves honest ), I made a free knowledge base with our soon-to-be-product-hunt-launced (Whoa!) service called ChatterKB. You can try it out here: https://app.chatterkb.com/knowle... I also did one for ChatterKB

... Product Hunters, We re thrilled to announce that Chatterlytics is launching soon on Product Hunt! What is Chatterlytics