... thought we knew We assumed enterprise customers wanted the same things as our small business users, just more of it. More security. More control. More features. We never talked to them. We read blog posts. We looked at competitor pricing pages. We guessed. Here's what we missed: Procurement cycles. Enterprise deals take 6-12 months. We had 30-day sales cycles. We weren't built for that. Security reviews. We needed SOC2. We didn't have it. Customers asked ... ... They don't exist anymore. We also need to keep in mind the communication channels and the way we worked were different in the pass. 10 years ago, I did not know such things like Product Hunt and its alternatives

... moment of usefulness. Comment from Kevin(@lzhgus): @busmark_w_nika  Thanks for asking, Capso is currently free and open source. I also want to clarify that I wasn t trying to compare ourselves negatively with other teams or products. Different products have different business models, and I respect that. For us, open source and no paywalls felt like the right way to build Capso