Your preferred CRM platform for a SaaS Startup?

Question

Hi,
What CRM would you recommend to an early stage SaaS start up?

Vivek Ganesan · Accepted Answer

We use Hubspot at Notesally.  There is a generous free plan.

Janinah · Answer

If its an early start up I'd say Notion database

Kapil Gadhire · Answer

@janinah Right now I am using Coda to do the same. Thanks though

Jennifer · Answer

Zoho and Pipedrive have interesting offers - Hubspot for a free solution

Kapil Gadhire · Answer

@jennifer00 Thanks Jennifer! I was using Zoho in one of my previous orgs, but I found FreshSales and Pipedrive better. Pipedrive is in the evaluation list. Thanks :)

Tanya Sharma · Answer

Depends on your use case and stage. I'm a huge fan of sending non-designy emails in the early days especially.

We use Airtable <> Sendgrid. Airtable manages our user database and SendGrid ensures deliverability (you can add all users with your domain as verified senders to!)

Gaurav verma · Answer

@tanyasharma Hi, how is your experience with Sendgrid? Are they worth for what they are charging?

Kapil Gadhire · Answer

@vivek_ganesan Vivek, HubSpot is too expensive :(

Gaurav verma · Answer

@tanyasharma Hi Tanya, thank you for the advice. Will surely do like this.

Amanda Trincher · Answer

I like hubspot Now CRM helps with such processes as: 1. Increasing revenue through better deal care and follow-up 2. Improve customer relationships 3. Accelerate Sales Cycles 4. Better internal communication and cooperation 5. Get a better understanding of customers I have been fond of this topic for a long time and it seems to me that the best CRM Software is HubSpot. You can read more about CRM software here: https://www.findmycrm.com/crm-di...

Tanya Sharma · Answer

@gaurav_verma10 - Ah sorry I missed this comment. We actually have some Sendgrid credits thanks to On Deck fellowship so havent started paying for it yet. I would say, in the early days optimize with free tools/ look for credits and only pay for services that are absolutely necessary to your product experience.

Jennifer · Answer

@kapilgadhire Good to hear! it's nice to hear feedback from others' experiences :)

Your preferred CRM platform for a SaaS Startup?

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