Which chat support is better to integrate into the product? Please advise.
Alex Egorov
21 replies
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Julia Doronina@julia_demyanchuk
I was testing Chatra, overall it worked fine.
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We're using Crisp.chat, mainly due to their free plan.
@kovshenin What better way to tell the story of your Coming soon Product that through Explainer & Marketing Video
@adebayo_tiwalade is this some kind of sales pitch?
using crisp
When it comes to integrating chat support into a product, it really depends on your specific needs and the features you're looking for.
using crisp
we use zendesk -- the classic support system! It's really easy to arbitrage tickets and work to your teammates
btw we launched today and would love your support: producthunt.com/posts/findr-5
The choice of a chat support system depends on your specific needs, budget, and the features that align with your product and customer service goals.
Zendesk and Intercom are both popular choices for integrating chat support into products. Zendesk is known for its comprehensive customer support platform, while Intercom is recognized for its user-friendly interface and focus on customer engagement. The choice depends on specific needs, preferences, and the scale of your support operations.
home-made!
What type of need do you have for your chat support? Are you just looking to have your users self service with knowledge base questions?
It depends on your budget as well as your product goals for your customers.
Crisp. Always the best!
When it comes to integrating chat support into a product, it really depends on your specific needs and the features you're looking for.
What type of need do you have for your chat support? Are you just looking to have your users self service with knowledge base questions?
I've been researching for live chat support tools and these are some popular options : Zendesk, Intercom, Drift, Front, Gorgias, Crisp, Hubspot Chat, ...