What would you prefer when trying a new product: trial or demo? Poll πŸ‘‡

Lisa Dziuba
42 replies
Self-service: just use a trial
Sign up for a product demo

Replies

Maker & PMM. Built & Sold my startup πŸ¦„
I believe in "show vs tell" approach, so the user get the taste of product value right away. Curious, how most ppl prefer trying products 😌
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Bringing designs of tomorrow, today.
@lisadziuba Great question. Start simply without an email first just to try. And then sign-up if the user loves and needs the product or service. This saves time, storage on both ends, then there is opportunity cost at hand. Ultimately, it would just be unnecessary when you actually think about it.
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Maker & PMM. Built & Sold my startup πŸ¦„
@dezinify > And then sign-up if the user loves and needs the product or service. I feel that starting without email is like doing yourself a bad favour. Without email you can not continue conversation with the user, as simple as it could be with the email.
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Co-founder Poppins.me Nocoder & UX
Option A: Self-service: just use a trial!
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Maker & PMM. Built & Sold my startup πŸ¦„
@mishra_mayank with leaving email or without leaving email? :)
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Bringing designs of tomorrow, today.
@mishra_mayank +1, agreed.
@mishra_mayank always self-service :)
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Maker & PMM. Built & Sold my startup πŸ¦„
@mishra_mayank @adiatlov always do best for users πŸ˜‚
Solutions Architect and Startup Founder
Use trial and sandbox accounts if there are any API.
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Bringing designs of tomorrow, today.
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Maker & PMM. Built & Sold my startup πŸ¦„
@volodymyr_spodaryk > A sandbox is an isolated testing environment that enables users to run programs or execute files without affecting the application, system or platform on which they run. Sandbox accounts run in the same server environment as production accounts, but they use a completely separate data space I didn't know about sandbox accounts before, so it's just easier way to make accounts?
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Solutions Architect and Startup Founder
@lisadziuba yes, and you can easily create many of them if you need for testing without any trials or expirations. And some other useful testing features depending on platform.
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Maker & PMM. Built & Sold my startup πŸ¦„
@volodymyr_spodaryk wow! thanks a lot for explanation πŸ™Œ
Product Led Growth, SaaS, Environment
I find it infuriating when I can't see how the product works, and I can't even see indicate pricing. Is it $1 per person, or $1000????
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Maker & PMM. Built & Sold my startup πŸ¦„
@nik_hazell I feel your pain πŸ™Œ
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Maker & PMM. Built & Sold my startup πŸ¦„
@nik_hazell that happens with many online courses, you need to scroll to the very end of the page, read all the syllables and reviews, leave your email, request a call and maybe, somewhere in FAQ, you will find the price.
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Maker & PMM. Built & Sold my startup πŸ¦„
I'm really curious who is that person who wants a demo first πŸ€” 😯
Solutions Architect and Startup Founder
@lisadziuba person who make decisions and pays but doesn't use solution.
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Maker & PMM. Built & Sold my startup πŸ¦„
@volodymyr_spodaryk yeah, probably.
We need to put ourselves in your buyer’s shoes. Some people want a salesperson to take them through a demo and some prefer to try a product on their own.
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Maker & PMM. Built & Sold my startup πŸ¦„
@adiatlov always do what's best for users πŸ’›
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Maker & PMM. Built & Sold my startup πŸ¦„
@adiatlov which one was better for Ecoisme?
Founder, Speakezee
Self service + ReadMe!
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Maker & PMM. Built & Sold my startup πŸ¦„
@gleb_braverman what's ReadMe?
Maker & PMM. Built & Sold my startup πŸ¦„
@gleb_braverman ah, probably you mean "ReadMe" file for instructions...
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Founder, Speakezee
@lisadziuba Yes πŸ‘
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curious mechanical engineer
Both coz I feel it's the best way to test the product.
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Maker & PMM. Built & Sold my startup πŸ¦„
@manish_rawat1 which one works better for your product?
curious mechanical engineer
@lisadziuba Dont have a product right now, but I feel that the requirement for trail and demo varies according to the product. If we give both the options user gets a complete experience.
Maker & PMM. Built & Sold my startup πŸ¦„
@manish_rawat1 it also comes with cost: running demo requires sales team and sales process. As well as having smooth self-serve requires someone who will set up it.
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Maker & PMM. Built & Sold my startup πŸ¦„
@manish_rawat1 so it should be best option for user.
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I like to searching new product
trial vs demonstration should be best option i think.
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Maker & PMM. Built & Sold my startup πŸ¦„
@robiul_haque what do you mean?
productivity geek
I'd rather sign up and use a trial myself.
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Maker & PMM. Built & Sold my startup πŸ¦„
@soylakate that what most ppl prefer based on the poll results.
Head of Content and Social, Cocohub
Great question!
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Maker & PMM. Built & Sold my startup πŸ¦„
@miri_blayckher thanks, Miri πŸ’›
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Marketer
Thanks for this question, it got me thinking!
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Maker & PMM. Built & Sold my startup πŸ¦„
@nika_vinichenko πŸ’›πŸ’›πŸ’›
Maker & PMM. Built & Sold my startup πŸ¦„
@nika_vinichenko Ideally, our users should not think, they should get the best option to use our product 😌
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Growth Hacker | Non-Tech Techie
@lisadziuba Both should be preferred to do a proper evaluation and due diligence of the product. Demo leads to trial, trial leads to a trusted demonstration of value adds and this leads to loyal customers. A good sales funnel would work on creating more entry points for the prospects. We offer both a free demo, a free trial and have also gone ahead to give discounts to all PH users on their first subscription. Focussing on long-term relationships, this approach works well for us. Do check out our latest launch and share your views. Would love to answer any questions that you might have.