What do you prefer while using any SaaS product- Reading Documentation Or Watching Userguide Videos?

Userguide Videos

videos

I use both. Documentation + userguide videos. Go deeper and faster with documentation but using userguide videos when stuck on something.

Depends on the product - sometimes it helps to have detailed documentation if I want to refer to it at my own pace, especially if there are several steps involved. Videos are useful if it's a quick tour that doesn't require my involvement in every step.

Both have their importance; Videos are good for quick skimming, while documentation is suitable for diving deep.

Userguide videos (Interactive, if possible). However, there are some things which are always best suited as a list. I have never been able to rule out one of these. So for me, it goes hand in hand with a little bias for videos (I am more inclined towards videos and only essential docs/ checklists).

I definitely prefer tutorial videos !

I believe user guide videos will help the users and ease the process for them!