What are the essential questions you'd ask the users of your product to help you improve it?

Audrey Rampon
19 replies
If you had to poll the users that don't use your product on a regular basis, what are the 3-5 questions you would ask them, to better understand their needs and reasons for dropping out?

Replies

UI/UX Designer
- Do you know what our product do? - Which features do you find the most useful? - Why did you choose to do this over that? - What would make doing your work easier? Globally if I can give an advice, try to ask open questions.
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Marketing Manager at KosmoTime
Thanks @jacquelinclem, I appreciate your advice!
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UI/UX Designer
@audrey_rampon you're welcome :)
@jacquelinclem thanks a lot!
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Co Founder @trooprHQ
why have you dropped it and what are you choosing instead
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Marketing Manager at KosmoTime
Thanks @rashjbp!
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All about the blockchain
@rashjbp direct
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Startup co-founder Https://mydone.io
why do you think this product might fail?
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@alex_z5 Love this question!
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Marketing Manager at KosmoTime
@alex_z5 That's a good one! Thanks!
Thanks for sharing. I found a lot of interesting information here. A really good post
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Founder @ Workflow86
How disappointed would you be if you could no longer use this product? A. Very disappointed B. Sort of disappointed C. Not disappointed)
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Becoming a better person.
1. Did you understand the purpose of my product by using it 2. How easy was navigating through the app 3. Did you face any difficulty in using
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Marketing Manager at KosmoTime
@mayank_gupta11 Brilliant! Thank you very much :)
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Becoming a better person.
@audrey_rampon My pleasure helping you out.
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entrepreneur
- Why did you resign? :)
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Mindbreath App | Breathe right.
entrepreneur
@utsav_shah3 Why? What is the point to ask them about all the things around, when you can just ask them directly?
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Mindbreath App | Breathe right.