Help with an article on customer support/call center teams
Alexandra Cote
2 replies
I'm looking to talk to a couple of call center/customer support team managers for some tips on managing remote teams. Any recommendations from your own teams? Thanks!
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Fabian Maume@fabian_maume
You can get a list of call centers from clutch: https://clutch.co/call-centers
If you need help scraping the data let me know.
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Hey, managing remote call center teams can be a challenge, but there are some strategies that can help. I've found that using VoIP call center solutions can be really beneficial for maintaining communication and collaboration among remote teams. They offer features like virtual phone systems, call routing, and team messaging, which can streamline operations and keep everyone connected. You might want to check out https://www.mightycall.com/voip-... for more information on how VoIP call center technology can support your remote team management efforts.