When to charge a user who became "paying" between the 28th and 31st of a given month?

Baptiste N
3 replies
Hey there, I'm having a hard time to decide what to do when our users become "paying" between the 28th and 31st of a given month. The problem: depending on the month, the day might not exist (the most common case is the day 31). > Which date would you choose to charge them? Thanks!

Replies

Usetiful co-founder
Interesting problem, assuming you offer monthly subscription (charged for every calendar month). If your model counts with 30 days or 4 weeks, please disregard. It would feel natural for me to charge the user on the 1st next month, so that their cancellation period is not influenced negatively.
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Cofounder @Vidjet.io
@ondrej_dobias1 thanks for your comment. Very helpful! And yes, we do offer monthly subscriptions. I forgot to mention it here!
Cofounder @Vidjet.io