What are the best platforms available for on-demand user testing of your product?

Question

There multiple usertesting tools which allows to watch videos of your users speaking their thoughts on your website, app, or prototype. What are some favorite tools for prelaunch testing?

Fabian Maume · Accepted Answer

You won't be able to see video of the user but you will be able to see recording of how they interact with the website.
I usually recommend all my client to have smartlook enable at least one month following the launch.

Ryan Hoover · Answer

BIG fan of UserTesting.  We've used it several times to get feedback on pre-released UI from (important) people that don't know Product Hunt already.

Pro tip: Be sure to have another person (ideally someone not on your team) read through the instructions and questions asked of testers.  It's easy to confuse testers or ask leading questions when you're so close to your own product.

Mike Coutermarsh · Answer

Slightly different than what you're looking for. But I think you'd find this useful as well. FullStory records everything that your users do and then you can replay it later.

So you don't get the voice over/paid tester. But you do get to see how real users experience what you've built. Which I think gives you even more valuable information than a paid tester.

Timothy Graham · Answer

Great for quick reactions to something and Free!

Omer Molad · Answer

The easiest way to recruit beta testers and collect user feedback for Android, iOS, websites, and tech products.

Eithiriel DeMeré · Answer

Invision and UserTesting have partnered to give InVision users a faster, more seamless way to capture insight into their app, website, or prototype.

Eva Dupond · Answer

Nice to get feadback about the product roadmap

Eithiriel DeMeré · Answer

Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes, and more.

Eithiriel DeMeré · Answer

Over 25,000 early adopters ready to provide you with valuable feedback.

Kunal Bhatia · Answer

I love the philosophy behind UserTest.io. You'll be able to get the videos from people you test with at an affordable rate.

Junu Yang · Answer

It's a fraction of the cost(~$9 per video) compared to other services and it also offers a free testing tool if you have access to your own users/participants