Alternative products to SupportYourApp

12 alternative and related products to SupportYourApp

SupportYourApp

Scale your startup with outsourced customer support.

Front Chat

The simplest way for teams to manage website chat

Front Chat brings live chat into your inbox. Messages sync instantly between your website and Front, so your team can respond faster to website chats without switching tools. Use the same workflows for live chat that you use for your other channels in Front, where getting help from a teammate is as simple as @mentioning them.

Front Blog - Email, Customer Support and Startups Blog
Introducing Front Chat: the simplest way to chat with your website visitors Front Chat brings live chat conversations to where your team works - your inbox. Whether you're closing a new deal, answering a question about your business, or just want to let someone know that sweater they're eyeing runs a little big, Front Chat makes it easy to deliver a great cu… See more
5 Alternatives to Front Chat

Freshcaller

Call center software for startups and small teams

Setting up your business call center using Freshcaller takes less than 2 minutes. Freshcaller requires zero investment in phone related hardware. All you need is a web browser and a working internet connection to launch your call center.

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Tejas Kinger- SaaS Product Marketing @ Freshworks Inc
A new product on the block. I'd say give it a spin.
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Arun Sathiya- Happiness Engineer, Automattic
You should look at Freshcaller, Simon. I believe it would fit your needs. Disclosure: I work with the team on launch and marketing.
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Tejas Kinger- SaaS Product Marketing @ Freshworks Inc
Freshcaller might just be what you're on the lookout for!
NextBigWhat.
Freshdesk has launched FreshCaller, cloud based call center (a competition to Ozonetel and Knowlarity*). Still in invite only mode, Freshcaller helps you purchase local, international and toll-free numbers in more than 40 countries around the world.
Freshcaller
Before your imaginations run wild, let me mention that Citibank secured a commendable 3 minutes as their S.H.I.T score while Amazon scored 1 minute. S.H.I.T scores reveal how much businesses care about their callers. In fact, we think It is the most important parameter to consider while designing your IVR system.
Freshcaller
When it comes to business conversations, phones are as personal as it gets. Businesses use phones to connect with prospects & virtual colleagues, to entertain enquiries from prospective customers, and resolve issues from the existing ones.
10 Alternatives to Freshcaller

Front

Collaborate on Customer Support, Hiring, Sales, and more.

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Jon Sutherland- VP of Product at Parabola.io
Front is an amazing tool for collaborating on email with your coworkers. It has helped us at Parabola.io communicate more effectively as a team, and has all the bells and whistles I personally need that are common in email clients.
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Thomas DIDIER- Marketing, Forest Admin 🌲
The best shared inbox for teams platform at the moment.
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Thomas DIDIER- Marketing, Forest Admin 🌲
Front allows you to manage your inbox as a team. You can even sync. your SMS and Twitter account to centralize all your content in one place.
2 Alternatives to Front
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