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Alternative products to SupportYourApp

SupportYourApp

Scale your startup with outsourced customer support.

12 alternative and related products to SupportYourApp

Front Chat

The simplest way for teams to manage website chat

Front Chat brings live chat into your inbox. Messages sync instantly between your website and Front, so your team can respond faster to website chats without switching tools. Use the same workflows for live chat that you use for your other channels in Front, where getting help from a teammate is as simple as @mentioning them.

Front Blog - Email, Customer Support and Startups Blog
Introducing Front Chat: the simplest way to chat with your website visitors Front Chat brings live chat conversations to where your team works - your inbox. Whether you're closing a new deal, answering a question about your business, or just want to let someone know that sweater they're eyeing runs a little big, Front Chat makes it easy to deliver a great cuโ€ฆย See more
4 Alternatives to Front Chat

Freshcaller

Call center software for startups and small teams

Setting up your business call center using Freshcaller takes less than 2 minutes. Freshcaller requires zero investment in phone related hardware. All you need is a web browser and a working internet connection to launch your call center.

Tejas Kinger- SaaS Product Marketing @ Freshworks Inc
A new product on the block. I'd say give it a spin.
Arun Sathiya- Happiness Engineer, Automattic
You should look at Freshcaller, Simon. I believe it would fit your needs. Disclosure: I work with the team on launch and marketing.
Tejas Kinger- SaaS Product Marketing @ Freshworks Inc
Freshcaller might just be what you're on the lookout for!
NextBigWhat.
Freshdesk has launched FreshCaller, cloud based call center (a competition to Ozonetel and Knowlarity*). Still in invite only mode, Freshcaller helps you purchase local, international and toll-free numbers in more than 40 countries around the world.
Freshcaller
Before your imaginations run wild, let me mention that Citibank secured a commendable 3 minutes as their S.H.I.T score while Amazon scored 1 minute. S.H.I.T scores reveal how much businesses care about their callers. In fact, we think It is the most important parameter to consider while designing your IVR system.
Freshcaller
When it comes to business conversations, phones are as personal as it gets. Businesses use phones to connect with prospects & virtual colleagues, to entertain enquiries from prospective customers, and resolve issues from the existing ones.
10 Alternatives to Freshcaller

Front

Collaborate on Customer Support, Hiring, Sales, and more.

Kate- Community @Tierion
Front lets you combine the inboxes of multiple accounts in one place, allowing for a "bird's eye view" of all your social media and customer support services at once, from one place. It's also really collaborative, allowing you to assign conversations and write notes to your coworkers inside of Front, allowing for Slack-style collaboration.
Mike Coutermarsh- Code @ GitHub
If I were you, I'd route as much as possible to Front. It won't cover everything, but I think you could get most things going into it. It's more advertised towards businesses/teams. But from the sounds of it, that's what you're doing (even if you're the only person responding). ๐Ÿ˜€
Sunil Neurgaonkar- Genius-Nerd-Entrepreneur-Philanthropist
This can help you to search across multiple inboxes/accounts. Works well for the team as well.
2 Alternatives to Front
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