Alternative products to SupportYourApp

12 alternative and related products to SupportYourApp

SupportYourApp
Scale your startup with outsourced customer support.
12 Alternatives to SupportYourApp

The simplest way for teams to manage website chat

Front Chat brings live chat into your inbox. Messages sync instantly between your website and Front, so your team can respond faster to website chats without switching tools. Use the same workflows for live chat that you use for your other channels in Front, where getting help from a teammate is as simple as @mentioning them.

Around the web
Front Blog - Email, Customer Support and Startups Blog
Introducing Front Chat: the simplest way to chat with your website visitors Front Chat brings live chat conversations to where your team works - your inbox. Whether you're closing a new deal, answering a question about your business, or just want to let someone know that sweater they're eyeing runs a little big, Front Chat makes it easy to deliver a great cu… See more
5 Alternatives to Front Chat

Call center software for startups and small teams

Setting up your business call center using Freshcaller takes less than 2 minutes. Freshcaller requires zero investment in phone related hardware. All you need is a web browser and a working internet connection to launch your call center.

Recommendations
Tejas Kinger
Tejas Kinger- SaaS Product Marketing @ Freshworks Inc
A new product on the block. I'd say give it a spin.
Arun Sathiya
Arun Sathiya- Happiness Engineer, Automattic
You should look at Freshcaller, Simon. I believe it would fit your needs. Disclosure: I work with the team on launch and marketing.
Tejas Kinger
Tejas Kinger- SaaS Product Marketing @ Freshworks Inc
Freshcaller might just be what you're on the lookout for!
Around the web
NextBigWhat.
Freshdesk has launched FreshCaller, cloud based call center (a competition to Ozonetel and Knowlarity*). Still in invite only mode, Freshcaller helps you purchase local, international and toll-free numbers in more than 40 countries around the world.
Freshcaller
Before your imaginations run wild, let me mention that Citibank secured a commendable 3 minutes as their S.H.I.T score while Amazon scored 1 minute. S.H.I.T scores reveal how much businesses care about their callers. In fact, we think It is the most important parameter to consider while designing your IVR system.
Freshcaller
When it comes to business conversations, phones are as personal as it gets. Businesses use phones to connect with prospects & virtual colleagues, to entertain enquiries from prospective customers, and resolve issues from the existing ones.
11 Alternatives to Freshcaller

Collaborate on customer email and more as a team

We launched Front in 2014 and have been working hard ever since to make teams more productive through collaborative email.

Check out the latest version of Front here! https://www.producthunt.com/posts/front-4-0

Recommendations
Evan Kimbrell
Evan Kimbrell- Founder, Sprintkick
Seconding Front app
Thomas DIDIER
Thomas DIDIER- Product Marketing Manager, Ermeo
The best shared inbox for teams platform at the moment.
Eddie Rodriguez
Eddie Rodriguez- I make balloons @ Google [X]
We used Front at Magic and it was so great to be able to handle so many conversations, keep notes on different users, and managed canned messages. I wish I could use Front for my own personal messaging.
2 Alternatives to Front 1.0

Simple, beautiful customer support.

For support agents, Ticksy is a breath of fresh air and a breeze to use.

But more importantly, it’s an absolute joy for your customers.

Recommendations
Joe Geronimo
Joe Geronimo- Founder, Panther
Ticksy makes FAQ's, KnowledgeBase and ticket support easy and affordable
Around the web
Ticksy
On January 2018, Ticksy was acquired by Yomali - an International conglomerate focused on developing solutions for customer support, payment [...]
13 Alternatives to Ticksy
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