Alternative products to Hiring Your Customer Support Dream Team

5 alternative and related products to Hiring Your Customer Support Dream Team

Hiring Your Customer Support Dream Team

A 40-page handbook on hiring for support teams.

101+ Recruiting Hacks from Lever

Creative strategies to help you hit your 2018 hiring goals!

While not quite an encyclopedia, "101+ Recruiting Hacks to Accelerate Your Hiring in 2018" holds precisely 103 fresh recruiting hacks that you can start experimenting with today. We combined what we've learned in growing Lever from 1 to 150 employees with tips from the pros at Netflix, Thread, Medallia, LevelUp, Engagio, Whisper & more. Enjoy!

Lever
We know how it goes. You eagerly make a resolution in time for January 1, intent on sticking to it. Sometime later - it could be months, weeks, or even mere days - other pressing priorities arise, and your ambitious plan goes out the window. "I'll get to it eventually," you think.
11 Alternatives to 101+ Recruiting Hacks from Lever

If you've ever asked yourself: 'How do I write an email that actually elicits a candidate response?' or 'Where's the proof that sourcing will help me scale faster?', you're not alone.

We analyzed data from over 135,000 sourced candidates to discover key metrics and insights that prove how sourcing can improve your overall recruiting performance.

9 Alternatives to The Science of Sourcing by Lever

Enterprise Sales Guide: Hiring Playbook, by Work-Bench

Playbook to source, onboard & interview top sales candidates

The Enterprise Sales Guide: Hiring Playbook by Work-Bench is a master playbook of best practices to implement, as you source, onboard, and interview the top candidates to join your enterprise sales team.

Medium
As an enterprise technology venture fund, we at Work-Bench are often asked about best practices for how an enterprise startup can transition from founder-led selling to making their first sales hire post Series A raise. This is one of the most critical hires to make for an early stage enterprise startup, and one that we see many challenges with.
7 Alternatives to Enterprise Sales Guide: Hiring Playbook, by Work-Bench

Customer Service Academy by Freshdesk

Become a customer service expert with video lessons 🎓

Freshdesk Academy is a single, organized place to learn the basics of customer service. Using short, quickly consumable videos on topics such as writing good emails, say no to customers, and more, become a better customer service expert. 👩‍🎓

Freshdesk Academy also has interactive product courses that train learners on the Freshdesk product. 💻

YouTube
Get back to the basics of customer service with the Freshdesk Academy. You can learn important support skills like writing emails, expressing empathy, dealin...
Freshdesk Blogs
It's enough if you follow basic email etiquette to write a good email. But what if " good" isn't enough. What if you want to write an email that is exceptional and impactful? An exceptional support email helps you reach out and build a bond with a customer.
Freshdesk Blogs
When you are sending emails day in and day out, it's only natural for some emails to miss the mark. Maybe you sent the wrong link to someone or addressed someone by the wrong name. These are issues that can be easily fixed with a simple check-list.
Freshdesk Blogs
To be a better support agent, it's important to get some of the basics right. That's why, Freshdesk Academy now provides customer service training with short, quickly consumable courses like writing good emails, say no to customers, and more.
Freshdesk Blogs
Every time someone new joins our support team, they have to go through weeks of training and mentoring to become a productive member of the team. We tell them the story of how our company was founded and we train them on our cultural values.
10 Alternatives to Customer Service Academy by Freshdesk
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