Let customers help themselves with a smarter knowledge base.
SkipFlag uses your existing conversations, support tickets, and other communication to automatically build and update an enterprise knowledge base. It understands the people, topics, and facts within your company to autonomously answer questions.
Directly embedding smart help components into your existing interface (like search, auto-suggestions, or full articles) via HTML or the point and click, your UX, and customer education become intertwined. Leading to increases in engagement & retention, and a drop to support loads. Allowing companies to truly scale, without needing to scale support
HelpDocs is the best way to educate your customers about your product. Our knowledge bases come packed full of great features to help you improve your customer education and reduce your support volume.
Airim lets customers explore your product or website easily on their own, by providing simple yet personalized assistance anywhere within your website or app.
Used by 100+ websites and about 2,000+ users per minute, Airim is helping businesses around the globe delight their customers every moment!
Meet HelpDesk – a ticketing system designed to be the simplest tool there is to manage email communication with customers.We created HelpDesk with two goals in mind: to cut down the efforts of your support team and to make your support emails more friendly..
Organize and annotate useful knowledge shared in everyday conversations, Collaborate on highlights and annotations on articles shared in your Slack channel more easily for efficient knowledge sharing.
LiveChat Knowledge Base is a tool that allows building both an internal database for your agents and an external public help centre for customers.
You can “stuff it” with data and help both agents and visitors find information in a snap. The internal widget is also equipped with AI support that suggests articles answering customer queries.
LifeDigger is a personal knowledge database, where you can write about everything you learn or see in your work / interests. The main purpose of LD is not to end up with 5000 static notes that you will never see again but more to be able to easily search and review notes. LD tries to make it easy for you to build an actual knowledge of your notes.
Faqbot transforms companies' FAQ page into automated chat. We use best-in-class artificial intelligence to understand, reduce customer support volume and scale.
JitBit HelpDesk may be built for ease of use but it surely doesn’t skimp on functionalities. Our main focus is your team productivity - we want you to be able to reply to more support tickets faster using our customer service tool.
Papirux is a memo system for knowledge management and team productivity