Let customers help themselves with a smarter knowledge base.
SkipFlag uses your existing conversations, support tickets, and other communication to automatically build and update an enterprise knowledge base. It understands the people, topics, and facts within your company to autonomously answer questions.
Directly embedding smart help components into your existing interface (like search, auto-suggestions, or full articles) via HTML or the point and click, your UX, and customer education become intertwined. Leading to increases in engagement & retention, and a drop to support loads. Allowing companies to truly scale, without needing to scale support
HelpDocs is the best way to educate your customers about your product. Our knowledge bases come packed full of great features to help you improve your customer education and reduce your support volume.