With Salesmachine for Intercom, you can turn Intercom into a customer success platform. It scores the health of your customers at every stage of the customer lifecycle based on account-based success metrics. Your customer success team can finally anticipate customer risks to increase retention. Setting it up only takes a couple minutes. Try it out!
If you are responsible for launching or improving a Voice of Customer program, this book is for you. In this eBook, you will learn how to grow your CX program in three stages:
Early Stage: Your first CX program
Growth Stage: Taking CX to the next level
Expert Stage: CX as a competitive advantage