Syed Hassan

Whenever I browse product launches, I somehow subconsciously judge not only the product itself and its quality, but also the quality that is reflected in the effort the makers put into preparing it.

It may sound insignificant, but in my case, these things also make a significant difference:

• Icon GIF at the launch it enlivens the overall impression and is dynamic

• Quality graphics and video

• First, a properly filled-out comment

• Photos in the makers' profiles (it's less trustworthy for me when there's only the letter "J" or something similar)

• Whether any of my contacts or acquaintances on the platform reacted to the launch

I never chose to work on mental health.

Mental health chose me.

Years ago, depression wasn t a topic I studied. It was something I lived with quietly. Some days, just functioning felt like a win. Reflection became the only tool that helped me make sense of my own thoughts and emotions.

At the beginning, my reason was very simple: I needed a job and I genuinely liked the product.

I graduated with a Marketing degree, but I never felt like I belonged in agencies or similar environments. It just wasn t for me. At the same time, I didn t have much experience in tech either. So I took a leap of faith and applied for a Customer Support role, almost blindly.

The early days were tough. I had no technical background, no real understanding of how apps were built, and everything felt overwhelming. But the product itself became my motivation. I started from the most basic things: learning simple technical terms, understanding how an app is structured, and slowly exploring how everything works behind the scenes.