Aiden

Aiden

Building drinking copilot🍷

Forums

Would you pay more for a product with great support?

Most people think users choose products based on features or price. In reality, support decides who stays.

A cheaper tool becomes expensive fast when every issue turns into a ticket nightmare. Meanwhile, teams keep paying more for products that solve problems and support them when it matters.

Support is not a cost. It is part of the product experience. Fast replies build trust. Clear answers reduce churn. Companies that treat support as a growth lever win.

I really wonder these questions

Patrick

3mo ago

Why I built GoPilot — planning your day in two dimensions: time & place

After trying almost every calendar and trip planner out there, I realized they all miss something obvious.

Most tools help you plan by time ( You re free at 2pm ) or by location ( You ll be in New York ).

But real life happens in both.

Would you pay more for a product with great support?

Most people think users choose products based on features or price. In reality, support decides who stays.

A cheaper tool becomes expensive fast when every issue turns into a ticket nightmare. Meanwhile, teams keep paying more for products that solve problems and support them when it matters.

Support is not a cost. It is part of the product experience. Fast replies build trust. Clear answers reduce churn. Companies that treat support as a growth lever win.

I really wonder these questions

Nika

3mo ago

What kind of physical work would you do to relax? (Explained more in the thread)

Yesterday, in a few Reddit forums and generally from the discussions around me, I noticed that people are "tired" of office work.

Either too much routine or exaggerated demands on creativity and the like. Mostly, these are people who are paid well and can afford to "leave" their jobs to explore, relax, do something else.