Naomy

Naomy

Product Research & UX Design
#92647353 followers5 following
#25,788Last year
14 KP
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Forums

Nika•

3mo ago

How do you decide what features should be free and what should be paid?

Let me start from the creator s perspective:
I personally don t have a product (apart from hiring people for creative work or offering personal consultations).

But as a creator, I constantly share content, insights, and information, value that helps me build trust (for free). Based on that perceived expertise, people eventually decide to work with me (a paid service).

Nika•

3mo ago

Are you in favor of banning social media for users under 16?

Are you in favour of banning social media for users under 16?

Recently, there has been a surge of laws and restrictions targeting social media platforms for young users.

Airbnbp/airbnbNika•

3mo ago

Is automating customer support the ultimate solution?

Today I read in TechCrunch that Airbnb says a third of its customer support in the US and Canada is now handled by AI.

Many CRM-focused platforms are following suit, automating support with their own AI bots for example, Crisp, Chatbase, and others.

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