Naomy

Naomy

Product Research & UX Design

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Forums

Nika

2d ago

Are you in favor of banning social media for users under 16?

Are you in favour of banning social media for users under 16?

Recently, there has been a surge of laws and restrictions targeting social media platforms for young users.

Airbnbp/airbnbNika

12d ago

Is automating customer support the ultimate solution?

Today I read in TechCrunch that Airbnb says a third of its customer support in the US and Canada is now handled by AI.

Many CRM-focused platforms are following suit, automating support with their own AI bots for example, Crisp, Chatbase, and others.

Alex Cloudstar

2mo ago

What makes you decide not to try a product?

There are plenty of tools that seem useful on paper, yet something makes us close the tab instantly.

Sometimes it s pricing, sometimes messaging, sometimes the onboarding feels unclear.

Often it s a gut feeling that s hard to explain.

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