Naomy

Naomy

Product Research & UX Design
#92647354 followers5 following
#25,953Last year
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Forums

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8mo ago

How do you decide what features should be free and what should be paid?

Let me start from the creator s perspective:
I personally don t have a product (apart from hiring people for creative work or offering personal consultations).

But as a creator, I constantly share content, insights, and information, value that helps me build trust (for free). Based on that perceived expertise, people eventually decide to work with me (a paid service).

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8mo ago

Are you in favor of banning social media for users under 16?

Are you in favour of banning social media for users under 16?

Recently, there has been a surge of laws and restrictions targeting social media platforms for young users.

Airbnbp/airbnb•

8mo ago

Is automating customer support the ultimate solution?

Today I read in TechCrunch that Airbnb says a third of its customer support in the US and Canada is now handled by AI.

Many CRM-focused platforms are following suit, automating support with their own AI bots for example, Crisp, Chatbase, and others.

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