Mason Urbina

Mason Urbina

Ent bringing AI Receptionists to Trades

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Tastemaker
Tastemaker
Gone streaking
Gone streaking

Maker History

  • Answerly
    AnswerlyAI Receptionist for Appliance Repair Companies
    Sep 2025
  • πŸŽ‰
    Joined Product HuntSeptember 5th, 2025

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What’s the real cost of a missed call? πŸ€”πŸ“ž

One of the biggest insights we ve uncovered building Answerly is just how expensive a simple missed call really is.

Take Michael s appliance repair business as an example:

  • 807 calls came in last month (1,414 minutes total).

  • About 30% of those were repair requests ~242 opportunities.

  • Average ticket is $223 that s $54K in potential work.

  • With a 40% close rate, that s ~97 jobs closed = $21.6K in revenue.

And here s the kicker: Michael already has 4 CSRs (Customer Service Representatives) working the phones. Even with staff on duty, calls still slip through after hours, double rings, or when everyone s tied up. Each missed call is literally a $223 leak.

Mason Urbinaβ€’

5mo ago

Answerly - AI Receptionist for Appliance Repair Companies

Your AI assistant answers missed calls, books appliance repair jobs, and keeps your service team's calendar full β€” whether you're on a job, after hours, or short-staffed.
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